
If you’re not sure if Dropbox is supported on your corporate network, contact your organization's network administrator to find out. The Dropbox app may not install or sync on corporate networks. Why can’t I use Dropbox on a corporate network? Note: If you’re not the administrator on the Mac computer you’re trying to install Dropbox on, and you’ve tried these troubleshooting steps, you may need to install manually. If you’re using a Dropbox Business account, contact your team admin and make sure they’ve approved your device for installation.If you’re trying to run Dropbox on a corporate network (an organization’s WiFi), make sure it’s supported.Find and install the latest version of the Dropbox app for your devices or operating system.Make sure you’re installing the latest version of the Dropbox app.Make sure your computer meets the minimum system requirements to run the Dropbox app.If you see a “Cannot establish a secure connection” error message, follow this guide.If it is, you can manually configure your firewall to work with Dropbox using this guide.Make sure your antivirus software or firewall isn’t blocking the installation.Troubleshooting for failed installation of the Dropbox app on your computer They both install the Dropbox app, but the full installation doesn’t require an internet connection.You can change sync features in the Sync Settings screen in mSecure's Settings on your PC, then your data should sync over to your Android device automatically.If the Dropbox app on your computer won’t install, the simplest solution is to try downloading the full installation instead of the regular installation. Since you were already using a cloud sync feature, I would recommend mSecure Cloud syncing, because it is the most simple way to keep your data in sync between your devices. If there isn't, we will be needing to update the app soon with a new way to go about Dropbox syncing.įor now, the only thing to do is use mSecure's Cloud syncing or Wi-Fi syncing. We have a support request in to Dropbox right now, but we still haven't received word back to see if there is a fix for the problem. Unfortunately, what they changed has made it so that Windows apps in general are not able to link directly to Dropbox accounts. Dropbox recently updated their API's for app connectivity, and what they changed has broken the linking for Dropbox syncing in mSecure. Thank you for contacting us, and I'm sorry for the issue you are experiencing.
